IT Support Technician 20L

This courses prepares you for the modern demands of entry-level IT positions, within a changing and evolving industry.

Note: There is limited space in this course and registration will be closed once at capacity.

Prerequisite

None
Recommend completing IT Fundamentals B10

Delivered

Online Asynchronous

Credits

Elective 20

What Will I Learn?

You will learn about the underlying technology that allows modern IT systems to operate and prepares you to set-up, support and troubleshoot these systems.

You will explore essential topics including computer hardware, operating systems, installation and implementation, file and system management, peripheral devices, printing, mobile technologies, networking and security.

Those who successfully complete this course and final exam will receive TestOut PC Pro certification. The TestOut PC Pro certification measures your ability to perform tasks commonly performed by IT professional.

If you're interested in pursuing a career in IT, Sask DLC has created IT pathways that can help guide you towards your goal. Whether you're interested in software development, network administration, cybersecurity, or any other aspect of IT, these pathways can help you find the right path for you. Take advantage of this great resource and start exploring your options today with IT Pathways.

Units of Study

Support Tech Overview and Responsibilities

Hardware

Operating System Basics

Storage

System Implementation

System and File Management

Peripheral Devices

Networking

Mobile Devices

Printing

Security

Exams

No Proctored Exams

What is a proctor?

Course Materials

You Will Need

Reliable internet connection and device to submit course work, including speakers or headphones.

Supplied by Sask DLC

Online course material and course timetable

Saskatchewan Distance Learning Centre provides Kindergarten to Grade 12 courses to Saskatchewan students who choose to study online. We empower students and families to choose the learning environment that works best for them, while supporting their graduation plan.

Learning

Services

Connect